Summary: You can expect your payment to be approved and deposited into your bank account within 45 days from when you submit your payment request correctly.
PAYMENT TERM – NET45
Our accounting team reviews hundreds of payment requests each week. Thank you for your patience and understanding! The best way to receive your payment quickly is to carefully follow instructions. We’re here to help you!
We operate on a Net-45 policy. This means your payment will be processed and dispatched to Gusto Payroll within 45 days from the date on which you submit a complete and correct payment request.
Our accounting team is completely separate from our editing team. In other words, clients may receive their photo gallery before your payment request is approved. They are separate departments.
The 45-day “payroll clock” doesn’t start ticking until a correct payment request is submitted. We will let you know as soon as possible if your payment request contained errors. If so, you’ll need to submit the request again. Your request will return to the queue to be reviewed by our accounting team, and the 45-day “payroll clock” will start from scratch.
Submitting a payment request with errors can significantly delay your payment. Please take your time to complete the form correctly!
MOST COMMON REASON FOR DELAY
- Team member asked for mileage payment using the wrong address.
- Team member did not follow upload instructions.
- Team member did not submit payment request.
- MASV upload was not completed.
- Team member’s Gusto account does not have Direct Deposit information.